FOCUS MORE ON YOUR BUSINESS

ARROW SECURITY WILL Focus On Your Business

 

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What you need to know about the security industry

Companies or organizations that utilize security are in a predicament these days.
Click below to find out why:

The Problem with the Security Industry Today

The security industry is undergoing a major shift. Why is that a problem?

There is a consolidation through acquisition of security companies in the United States. This trend is negatively affecting security industry clients in several serious ways.

The largest security companies are buying the regional and midsized companies.

The intention is to take the parent company public for profit driven reasons. These consolidations cause issues for customers in unsuspecting ways. There are times when the acquiring company used to provide security for the client and now through acquisition, the client is forced to take the security provider back because, the largest companies are buying up all the competition. One of the first things these conglomerates do is cut the management staff that ensures quality levels. They do this because the management and executive level positions are typically the highest paid in an organization. This process is an immediate positive effect to the bottom line of the security conglomerate. But, it takes time for the conglomerate to start losing contracts due to poor performance. Communication between clients and the security provider do not improve. We hear these complaints every day from frustrated security clients getting out of that cycle.

Customer Service, management and supervision are costly.

When security companies are owned by private equity groups or other financial institutions, the goal is to drive profits in order to sell the company for the most money. There is a common formula for this type of rollup. Eliminating customer service, management and supervision provide an immediate increase the profitability. The effect of this trick takes time to affect the security company’s sales. Most security clients don’t like to switch companies quickly. So, they give the security company several chances or may not even realize there is a drop in service for a little while. The security conglomerate is betting on this because they can exit and sell their company for profit before too many security clients realize what’s going on. Arrow Security makes Customer Service a priority.

Client size, Security conglomerates have massive contracts.
They may provide one client tens of thousands of security guard hours per week. These types of security companies focus their efforts on keeping only the largest of their clients happy because, losing those contracts would have an immediate effect on their profits and ability to sell their company or take the company public. Here at Arrow Security, we are committed to treating all our customers in the same way. We deliver the same quality of security and protection whether you represent a large contract or a smaller one. If a company entrusts us with protecting them, we take that honor and trust seriously. Every time
Size does matter, in this case.
Security conglomerates are too disconnected and smaller companies don’t have the resources and capabilities to stay in compliance with the ever-increasing rules, regulations and complexities of being in business today. The mid-sized companies have mostly sold to the security conglomerates. Where’s the ideal size security company – mid-sized. Arrow Security is able to compete with the largest of companies in our service areas and still able to provide great service and most importantly – maintain great customer service, supervision and flexibility.
Change, it’s understandable the hesitancy in switching security companies.
This is a unique time in the security industry. Potential clients worry about the quality of the new company or their reliability. We’ve seen the competition promise the world knowing full well they won’t be able to deliver the service. Again, this is motivated by the security conglomerates looking to boost sales because of their exit strategy.
Guard agencies are trying to offer too many services.
Your cleaning company shouldn’t be your security agency. Companies installing your camera system can’t focus on security guard service. How do these companies even split their time when they are such diversity in their services? They start the day at 9 AM and say let’s focus on the security guard service but, only until 11 AM because then we have to worry about installing alarms, and then at 12 PM we have to put our janitorial hats on and then who knows what. We provide security guards at Arrow Security. If you want to security guard in a car, we can do that. If you want security guard with a gun, we can do that. If you want to an alarm, a camera system, your office cleaned, an armored car, door locks, or consulting, then sadly we can’t help you
Invoicing – Customer complaints about invoicing are more common than one would think.
Arrow Security invoices on a weekly basis. We can provide as much or as little detail about shifts, hours, and which security guards worked. We email these invoices on a weekly basis and offer ACH payment remittance to make things even easier on our customers.

This consolidation has never been seen before in this industry. We know this because Arrow Security has been in business for 35 years. We aren’t promising that there will never be any problems. We will promise that we will always be here to address those problems with our supervision, management and ownership.

Why Arrow Security Is Different

Arrow Security is unmatched in our ability to offer your organization effective security solutions while staying well within your budget. There are several unique differentiators that make Arrow Security stand out among other companies.

The Arrow Security Advantage

Arrow Security provides over 1.5 million hours of security guard service each year. We protect billions of dollars in property and assets. Here is some of the reasons why you should consider utilizing Arrow:

• Customer service is a priority. We make it easy for our clients to get a hold of us. Right on our website homepage there is a tab for customer service. Take a look and see if your current security company and say the same thing.

• Supervision, management, and our executive team are accessible to our clients. Many times we are called in to help with the most difficult situations a company faces. Having that team always available to our clients is what separates us from the competition.

• GSA Contract – There are over 8,000 security guard companies in the United States. Only XXX our screened, vetted and approved to receive a federal GSA contract. The United States Department of Defense issues certifications for security agencies that are permitted to work with the government and governmental contractors. Arrow Security again is one of those very few companies that maintain that level of service and integrity.

• Offering options such as our motor patrol service and alarm response helps our clients by offering cost-effective solutions while broadening security coverage. These options can greatly assist our clients. These services are less costly to our clients and in many cases can help create a solution. The competition rarely offers these services because they are a fraction of the cost of hourly security guard service. 

• Unlike other security companies, Security Guard Services is our Specialty – Not cleaning, building services, or facility management, cameras, money transport etc.

• We pay attention to what’s most important to our clients. We listen to prospective clients and the problems they face with their security provider. Eliminating those problems is our commitment.

• We strive to make our service as flawless as possible. From on boarding our clients, supervising our staff, seeking out the best employees, utilizing the best technology, making sure there’s always people on our side ready, willing, and able to assist our clients with any issues or difficulties they may be facing.

• Arrow Security has its own In-house Dispatch Center, which operates 24 hours, 7 days/week, 365 days/year. 

• Valuing our employees helps not just us, but our clients as well. If Arrow Security can excel at sourcing and screening the best security guards, then there’s less turnover and more consistency for our clients. We utilize technology to onboard our staff and pay attention to what matters to each employee. We do our best to play security guards with their best suited to work. Schedules that work for people in proximity to their home has proven to be an excellent tool in attracting and retaining the best possible security guard staff. We also seek out the most qualified and committed supervisors and managers that can handle whatever issues were difficulties may arise. 

Security Guard Services

Arrow Security strives for complete 100% security guard coverage and consistently provides 99.9% of scheduled hours on a weekly basis. Find out why Arrow Security can accomplish this level of service repeatedly and the scope of services our security guard force performs.

Job Opportunities with Arrow Security

Are you interested in becoming an Arrow Security Guard?

We are offering more than just a simple security guard job. We provide opportunities to qualified individuals to have rewarding careers in a growing industry. We provide comprehensive training, partnership with the right people, competitive pay and benefits, and excellent working conditions. We also provide advancement opportunities for deserving employees.

We are always looking for individuals who want to build long-term careers in the security industry.

Award-Winning Security Services at the Best Prices

For more than 30 years America’s most renowned companies have trusted Arrow Security for our unmatched security services. Security and protection should not come at a prohibitive price tag.

QUALIFIED STAFF

SECURITY OFFICES

GUARD HOURS

WHAT OUR Clients SAY

Testimonials from Arrow Security Clients:

“I don’t have to worry about ‘what ifs’ and that’s important to me.”

FRANK VOLPICELLO, JR

COMMACK JEWELRY EXCHANGE

“We project that they will be our security company for many years to come.”

BRIAN MCENROY

SPELLMAN HIGH VOLTAGE

“With Arrow, we get what we pay for, which is professionalism.”
FRANK FIORINO

MIDDLE COUNTRY SCHOOL DISTRICT

“There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration by injected humour.”
TOM EWER

Blogger, Elegant Themes

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

Company Profile

Company Profile

Arrow Security has its headquarters in Smithtown, NY and has offices in Florida, Connecticut, Virginia, Ohio, Massachusetts, and Arizona. We provide professional security guards to organizations from various industries and fields.

Arrow Security is a recognized leader among security companies in the United States. We provide effective solutions for a wide variety of routine and more complicated security challenges. We offer highly effective armed and unarmed security guards, innovative surveillance and access control systems, and expert security consultants.

Whether your need is for individual security, large event security or anywhere in between, our security company provides a professional, high-value service like no other security agency. Arrow Security has the knowledge and expertise to make clients feel safe by providing top-notch protective services.

Our Security Guards are Subject to a Strict Training Protocol

At Arrow Security, we believe that there is no substitute for properly trained security guards. When you choose Arrow Security to be your security company, you can expect our guards who are among the most highly trained in the industry.

Some companies allow their guards to take shortcuts to avoid mandatory training, but here at Security USA®, we subject our guards to even more training than what their license requires to make sure that they can deliver the kind of quality security services that our clients have come to expect.

Our unarmed security guards are required to complete all of the following training:

● 8-hour unarmed security guard course in a security school approved by NY State DCJS (Department of Criminal Justice Services).

● 16 Hour on the job training (OJT) course for unarmed security guards taken at a security school approved by NY State DCJS.

● Mandatory training at the location of assignment on the Standard Operating Procedures (SOP) as per specification for each location (ranges from 1 day to 3 days). Every guard must pass a test on the SOP.

● Twice a year mandatory training for 2-4 hours at an affiliated security school for the particular industry (schools, construction sites, residential buildings, etc.) in which the security officer serves.

Arrow Security executive management team is comprised of both combat veterans as well as retired members of the NYPD. As former military veterans and members of the Police force, our management has decades of hands-on training and experience dealing with various phases of security such as emergency response planning, crowd control, disaster recovery, intelligence gathering, investigations, bomb detection, and international and domestic terrorism.

REQUEST A QUOTE

 

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

Job Opportunities with Arrow Security

Why should you consider working at Arrow Security?

First, we value and appreciate each and every person we work with. There’s lots of choices of companies to work for and we do our best to live up to the expectations the people we work with have in a company.

Second, we create opportunities for advancement within the company. Sometimes, our coworkers seek careers in law enforcement for example and if we can help and mentor our coworkers to reach higher levels than that’s perfectly fine with us. Although we are sad when they leave for another career, we are happy that one of our family may be going on to a rewarding career. Many of those same people continue to work with Arrow Security on a part-time basis or when they retire from their career.

Third, we pay attention to what’s important to the people we work with and here’s what we offer

  • We pay on a weekly basis
  • Direct deposit
  • Paid holidays*
  • Corporate Perks **
  • Online access payroll information including W-2s
  • Career advancement
  • Online application
  • Flexible scheduling
*Benefits and holidays may differ according to state and may be customer specific

ARE YOU READY TO JOIN OUR TEAM?

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

Arrow Advantage

Advancing Security
NATIONALLY
.

The Arrow Security Advantage

Arrow Security protects and provides services for millions of people and billions of dollars in property and assets every year. From our Long Island New York corporate headquarters and seventeen offices , Arrow Security professionals serve and manage security programs for commercial businesses, government agencies, and institutions throughout the United States.

Arrow Security has its own In-house Dispatch Center, which operates 24 hours, 7 days/week, 365 days/year.

We have the Highest Motorized Supervisor-to-Guard Ratio in the Industry.

Arrow provides the Largest Mobile Patrol Security Force in Suffolk County, New York.

We require the Highest Level of Training for our team of Security Guards.

We have the Longest Standing and Largest Security Guard Force on Long Island, with over 400 New York State Certified Guards.

Unlike other security companies, Security is our Specialty – Not cleaning, building services, or facility management.

Arrow Security is a Single-Source Provider for all Security Services.

Staff and Post Check is Monitored through GPS.

America’s most renowned organizations have partnered with Arrow Security to improve their security for over 25 years.

Arrow Security provides effective security services and solutions for many U.S.-based organizations of varying industries.

Please visit our Industries page to learn about all of the sectors we reach, and to read about some of the companies, whose security processes and procedures we have improved.

 

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

OUR LOCATIONS

Local response. National support.

Here’s where you can find the Arrow Security Offices and representative in your area.

New York

Smithtown

  300 W. Main Street Smithtown, NY 11787.

  Peter G. Curcio

  (800) 924-0138 

 

Upstate

  —

  Juan Quinones

  (800) 924-0138

  jquinones@arrowsecurity
.net

New York

  87-07 87th Street Woodhaven, NY 11421

 

 

 

MASSACHUSETTS

West Springfield

  203 Circuit Avenue Suite 121 West Springfield, MA 01089

  John Reed

   888-690-0995 x701

 

 

Connecticut - Bridgeport

  1001-25 Main Street Bridgeport, CT 06604

  John Reed

  888-690-0995 x701

  203-873-0879

Connecticut - Hartford

  Region 117 Oak Street Second Floor Hartford, CT 06106

  860-206-1370

  860-906-1258

New England

  Maine,Vermont,Rhode Island,New Hampshire

  888-690-0995 x701

 

FLORIDA

Florida - Northern

   1225 West Beaver Street, Ste. 125 Jacksonville, FL 32204

   Sean P. Bundy

   904-945-2769

 

Florida - Mid Western

   1804 Cattleman Drive Brandon, FL 33511

   (813) 424-6844 / (813) 297-8246

 

Florida - Southern

   390 Jefferson Drive Deerfield Beach, FL 33442

  Alex Gonzalez

   (954) 822-6427

 

Other LOCATIONS

VIRGINIA

OHIO

ARIZONA

Virginia 1

   754 Warrenton Rd.,Suite 113 Fredericksburg, VA 22406

  Rich Brown

   571-494-8069

 

 

COLUMBUS

   155 E Columbus Street Suite 150 Pickerington, OH 43147

  Nick Hayburn

  614-524-6442

  614-377-2295

Arizona

   AZDPS #1606721 Arizona Managing Partner 10467 South Sunup Ave Yuma, AZ 85367 Yuma County

  Paul Arteche

  (928) 920-1989

NEW JERSEY

VERMONT

RHODE ISLAND

NEW JERSEY

   —

   Scot Schroeder

  (908) 514-0516

  scot@arrowsecurity.net

 

NEW ENGLAND

   —

  —

  888-690-0995 x701

 

 

NEW ENGLAND

   —

  —

  888-690-0995 x701

 

 

MAINE

NEW ENGLAND

   —

  —

  888-690-0995 x701

 

 

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

Areas We Serve

Local response. National support.

Here’s where you can find the Arrow Security Offices and representative in your area.

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

Job Opportunities with Arrow Security

Why should you consider working at Arrow Security?

First, we value and appreciate each and every person we work with. There’s lots of choices of companies to work for and we do our best to live up to the expectations the people we work with have in a company.

Second, we create opportunities for advancement within the company. Sometimes, our coworkers seek careers in law enforcement for example and if we can help and mentor our coworkers to reach higher levels than that’s perfectly fine with us. Although we are sad when they leave for another career, we are happy that one of our family may be going on to a rewarding career. Many of those same people continue to work with Arrow Security on a part-time basis or when they retire from their career.

Third, we pay attention to what’s important to the people we work with and here’s what we offer

  • We pay on a weekly basis
  • Direct deposit
  • Paid holidays*
  • Corporate Perks **
  • Online access payroll information including W-2s
  • Career advancement
  • Online application
  • Flexible scheduling
*Benefits and holidays may differ according to state and may be customer specific

ARE YOU READY TO JOIN OUR TEAM?

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.

 
 

CAREERS

SECURITY GUARD CAREER

Fulfill Your Future Career With Us

 Benefits And Rewards 

Arrow Security offers exciting career opportunities for qualified individuals in the fields of security and investigations. If you are looking to join our organization please fill out the application and include your Resume/CV.

Job Requirements 

  • Must possess a high school diploma or equivalent.
  • Must be at least 18 years old or the minimum age required by the State.
  • Must have valid security license as required by the State (if applicable).
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States.
  • Must have access to reliable transportation.
  • Must not use illegal drugs. Must be able to pass a drug test with negative results.
  • Must submit to an extensive background check, including criminal history, personal references and employment verification’s.

 

FULL TIME | PART-TIME | ON-CALL OPENINGS

WHAT WE OFFER

Our Benefits

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Our Company Paid Benefits

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Training and Career Developments

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ARE YOU READY TO JOIN OUR TEAM?

CUSTOMER SUPPORT
Contact Our Support team

Please fill out the form on the right and the Arrow Security Support Team will get in touch with as soon as possible.